1) Scope
This Privacy Policy explains how Carlo Hafeneger ("Jade," "we," "us") processes personal data when you use Jade.
2) Data We Process
We may process:
- Account data: pseudonymous app account identifier and email address if you sign up.
- Learning content: lookups, text you submit for explanation/generation/translation/audio features, deck and flashcard content, and reports you submit.
- Purchase data: subscription/entitlement status and related billing metadata from app storefronts and subscription infrastructure.
- Technical/security data: app version, device/platform signals, request metadata, security and anti-abuse signals, and diagnostics needed for reliability and fraud prevention.
- Usage and measurement data: app interactions, device or app identifiers, and attribution information processed through analytics and marketing technologies.
- Support/legal data: information you send us in support, legal, or privacy requests.
- Jade Lens images: Instant mode processes camera and gallery images on the device. If you use Thinking mode, the image you capture or choose is transmitted for cloud processing by Jade and its service providers for text recognition, translation, and scene or object recognition. Jade Lens images and results may also be retained locally in Lens history on your device.
Submitted content, including images, may contain personal or sensitive information. Please avoid submitting information that is not needed for the requested feature.
3) Why We Use Data
We use data to:
- provide dictionary and study features,
- sync account-linked learning data,
- run paid features and subscription access control,
- understand app use and measure marketing performance,
- improve safety, reliability, and abuse prevention,
- respond to support, legal, and privacy requests,
- process images submitted through Jade Lens Thinking to recognize Chinese text, translate recognized text, identify visible objects, and return the requested learning results,
- comply with legal obligations.
4) Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on:
- performance of a contract,
- legitimate interests (security, abuse prevention, service improvement, support),
- legal obligations,
- consent for optional analytics and marketing technologies where required.
5) Sharing and Service Providers
We share data as needed with service providers and other recipients in the following categories:
- hosting, authentication, data storage, and app security providers,
- subscription infrastructure and mobile app storefronts,
- analytics, attribution, and marketing providers,
- text-recognition, translation, image-understanding, and language-generation providers. These providers may process submitted images, extracted text, or other submitted text to deliver the feature requested by the user.
We may also disclose data where required by law or to protect rights, safety, and security.
6) International Transfers
Depending on the feature and provider, submitted text and images may be processed outside the EU/EEA, including in the United States and China. Where required, we use appropriate safeguards for international transfers. You may contact support@usejade.app for more information about applicable safeguards.
7) Public and Private Content
Some features allow private or public visibility settings.
If you choose public visibility (for example, public decks or public generated content), that content may be visible to other users.
8) Retention
We keep data only as long as needed for the purposes above, taking account of the feature used, account status, security needs, applicable service-provider terms, and legal requirements.
Local on-device data remains on your device unless you clear it or uninstall.
Jade does not retain uploaded Jade Lens source images in its systems after the Thinking request is processed. Local Lens history remains on the user's device until it is deleted or the app is uninstalled. Third-party processors may retain request data for limited periods under their service terms and security requirements.
Account deletion and data deletion requests are handled by feature scope and applicable law.
9) Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, or receive a copy of your data.
Where processing is based on consent, you may withdraw that consent at any time without affecting earlier processing.
You can prevent further cloud image processing by using Instant mode instead of Thinking mode. You may contact support@usejade.app regarding deletion or other privacy requests.
To exercise rights, contact: support@usejade.app
10) Cookies and Similar Technologies
We use technologies necessary for core functionality and security. The app also uses third-party technologies for analytics, attribution, and marketing measurement.
We do not use advertising cookies on the website.
Where required by law, we request consent before using optional analytics or marketing technologies.
11) Children
Jade is not intended for children below the age required by local law without parental/guardian consent.
12) Security
We apply reasonable technical and organizational safeguards, but no system is completely risk-free.
13) Changes
We may update this Policy. We will post the updated version and revise the "Last updated" date.
14) Contact, Controller, and Complaints
Contact: support@usejade.app
Controller: Carlo Hafeneger
Address: Dünkirchener Straße 5F, 18109 Rostock, Germany
If you are in the EEA/UK, you may also lodge a complaint with your local data protection authority.